Autocare Services LLC

David Demer 7 months ago

I needed a heater core and HVAC evaporator replaced in which the entire dashboard had to be removed. They gave me an estimate of three days to repair it. I let them know that I really needed my car for work. I took it in on Tuesday. I got my car back first thing Thursday morning and was able to use it for work. Olivia was great that the gentleman that fixed my car was awesome and the owner was awesome. I highly recommend if you want something done right you go to this this store thanks very much for all you guys did David.

Hensley Bethune a year ago

My dad and I have been coming to this shop for years, but now the shop is under the control of other folks. Recently I brought my car in thinking it would be similar experience. Sadly, I was mistaken on this assumption. I brought in my 1991 buick reatta that was previously my dad's because it wouldn't start and was driving incorrectly. This shop, under previous ownership, had worked on this car several times as it is a rather picky car and the experience was great. This time the car was towed in, and I expected the same experience. My boyfriend had taken care of getting the car towed and talking to the shop cause he knows far more than me in this area, so I thought it made the most sense. While he was discussing the car being towed there, he made it abundantly clear that we would like to be asked before any money was spent on the car as we were trying to keep within a certain budget, the woman on the phone thoroughly assured him that that would be no problem and was what they do as standard practice, so we said great, and agreed to have the car towed over for them to look at when they were available. The following week, my boyfriend received the only phone call since towing the car

Beth Hartsock a year ago

I had an 04 Honda civic that on my way to Ohio the transmission broke down in NC right before the mountains. After talking with Brian, the new owner, he explained the issue, gave me some options and got me back on the road within a week (we had to order a transmission and I know it was going to take some time). When you read all the other reviews about how much they care about thier customers, I can promise you its 100% true. As a woman I've been talked down to, and had to buy parts for my car, for systems it didn't even have, but I know coming here I'm going to be treated with kindness, respect and honesty. I can't recommend Brian and his team enough.

Vince Fitzpatrick 2 years ago

Myrtle Beach trip 2024 AC went out of the Cadillac called them from Gatlinburg. They had the parts waiting when we got there done exactly as I asked them to do family oriented friendly down to earth quality work well hopefully not need them again lol but will definitely go back to them and refer others anytime it is needed, thanks for your service your friendly staff and getting us taken care of !

Hank Fisher 3 years ago

Ryan and his team of technicians are amazing. Highly skilled guys with positive attitudes all while showing attention to even the slightest detail. With most shops you do not get customer service anymore and let's be honest, I could have purchased the same tires at 26 different shops between where I live and where their shop is at. They are doing what so many either can't do or will not do, taking care of their customer with the best customer service I have ever gotten from ANY shop. These guys take pride in not only their work but with how your experience was with them. Try finding that somewhere else!! I drove over an hour just to get there and as I said above, passed 26 other shops that I could have purchased the same tires from and gotten my 2500 diesel serviced. Why would I do that? For the same reason that I would tell anyone else to, even if it was a couple of hours drive, CUSTOMER SERVICE!!